We are an insurance agency and an online insurance platform for individuals, employers and associations.
Benafica’s mission is to bring a new insurance experience to consumers. Benafica offers choice, flexibility and the convenience of an all in one resource to manage your insurance benefit needs.
We protect your personal information using industry-standard safeguards.
1. What information we collect
1.1. Data Controllers
We collect personal information in the following ways:
When you create an account with us, we collect information.
1.3. Customer Service
We collect information when you contact us for customer support.
We are constantly innovating to improve our Services, which means we may create new ways to collect information on the Services.
Our Services are within an innovative environment, which means we are always seeking to improve the Services we offer you. We may introduce new features, some of which may result in the collection of new information.
2. How we use your personal information
2.1. Consent to Benafica Processing Information About You
2.2. Benafica Communications
We communicate with you using the messaging service found in the application, as well as via email. We may send you messages relating to your Services (which includes your insurance policies), Security and other Service-related issues. You can change your email settings at any time.
2.3. User Communications
When you send a message to us regarding any question you have, we are able to see your name, email address and policy number. This information is to allow us to help better your user experience.
2.4 Compliance with Legal Process and Other Disclosures
We may disclose your personal information if compelled by law, subpoena, or legal process, or if necessary to enforce our user agreement.
It is possible that we may need to disclose personal information, or information about your policies when required by law, subpoena, or other legal process in the United States. We will notify members about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order when the request is an emergency.
3. Your Choices and Obligations
3.1. Rights to Access, Correct, or Delete your Information, and Closing Your Account
You can change your Benafica profile at any time by clicking My Account and editing your information. Your Social Security number once entered will not be subject to change due to security procedures. You may also close your account and can also ask for additional information we may have about your account.
You have a right to (1) access, modify, correct, or delete your personal information controlled by Benafica regarding your profile; and to (2) close your account. We will delete your account upon request.
3.2. Data Retention
We keep your information for as long as your policy is active or as needed. For example, we may keep certain information even after you close your account or policy if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve issues and to prevent fraud, or enforce this agreement.
4. Important Information
Individuals, Employers and Associations must select the insurance plans of their choice with the assistance of licensed Personal Benefit Counselors, otherwise known as insurance agents. Plan choices include health, Medicare, dental, HSA’s, life, critical illness, and more.
We take privacy and security seriously and have enabled HTTPS access to our site. Also, please know that the internet is not a fully secure environment, so be careful and select a strong password.
We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on our Services is password-protected. Since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. It is your responsibility to protect the security of your login information. Please help keep your account safe by using a strong password.
Download our Privacy Notice