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TPA Services

Third-Party Administration

For 60+ years, Benafica has helped associations thrive by handling administration, so you can focus on your mission. Our comprehensive TPA services make program management seamless.

TPA Overview

Who We Work With

Associations

Trade associations, professional societies, and state and regional associations running member benefit programs without adding administrative staff.

Affinity & alumni groups

Alumni organizations, franchise and dealer groups, and membership organizations that want a benefit offering that strengthens the value of belonging.

Brokers & carriers

A back office for programs you’ve sold but don’t want to administer. You keep the relationship; we run the operations. How we work with brokers →

Insurance Products

Products We Administer

Life Insurance
Term, group, and voluntary life products offered to members.

Home & Auto
Personal lines offered as a membership benefit.

Dental & Vision
Standalone or bundled into a wider member benefit package.

Voluntary Group Benefits
Accident, critical illness, disability, and similar voluntary lines.

Non-Insurance Billing
Dues, events, certifications, and continuing education on the same invoice.

Additional Lines
If your members need it and a carrier will write it, we can usually administer it. Ask us.

Looking for HRA administration? ICHRA and QSEHRA administration for your own employees is a separate service with its own team. See ICHRA or QSEHRA.

TPA SERVICES OVERVIEW

What We Administer

Member engagement & enrollment

We handle enrollment and renewal end to end, so your staff isn’t fielding coverage questions or chasing paperwork. Members get a self-service portal to enroll, update their information, and see what they’re covered for.

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Billing & payment processing

Itemized invoicing, automated reminders, and multiple payment methods, with list billing and direct billing both supported. Members pay the way they prefer; you get reconciled reporting rather than a spreadsheet.

billing and payments diagram

Commissions management

Keep commission payments accurate, timely, and transparent, with the oversight needed to catch issues before they become problems. Producers can easily see what they’ve earned and when they’ll be paid, while your team spends less time tracking down numbers and managing spreadsheets.

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Forms & document management

Forms and documents are a critical part of TPA administration, from plan materials and required notices to member records and carrier documentation. Automate document creation, securely store and deliver files, and keep everything organized and accessible, with documents generated from current data instead of pieced together manually.

forms management diagram
White-Label Branding

Make the Program Feel Like Yours

Members should experience your program as yours, not as a vendor’s. From the portal they use to enroll and check coverage to the statements they receive and the support they rely on, every touchpoint can reflect your organization’s brand and identity.

TPA platform white label diagram

Get Started

Call us at 651-287-3253 or fill out the form below.