Employee Benefits Account Manager

Benafica is seeking a highly skilled and engaged Account Manager for the Employee Benefits division of the company, responsible for facilitating group insurance offerings. This position is ideal for a candidate who is a data and solutions driven, and enjoys forming relationships with clients.  More specifically, this position helps employers formulate the strongest employee benefits package possible, helping employers meet their goals and commitments to their valued staff.  The ideal candidate will become an expert in group insurance, HR technology tools to model employee benefit options, and will have the opportunity to present results internally and externally.


Benafica, LLC is an Insuretech Agency, which provides insurance solutions, third party administration, and customized software for individuals, employers, and associations. Our motto is, A Better Benefits Ecosystem. We are all about insurance, people, and technology. We strive to find our clients the simplest and best solutions for their individual and professional needs.

Position Overview

You will be responsible for analytics functions including; employer group set up and follow up, facilitating eligibility and enrollment, researching questions and issues, and being a systems expert to manage benefits and services.  You will also continuously be on the lookout for opportunities to innovate and improve our clients’ experience. You will work collaboratively with all departments and our outside partners and will be involved in finding ways to put our product innovations into motion. Primary responsibilities will include, but not be limited to:

  • Onboarding new clients to help them understand the full suite of company products, programs, and services.
  • Accessing company CRM systems to access analytics about customers and contracts to create reports for senior leadership and marketing efforts.
  • Proactively maintaining communication channels with clients via phone, email, or face-to-face meetings
  • Researching, analyzing, and recommending product solutions for employee benefits
  • Acting as the point of contact if clients have any issues and helping them work through problems
  • Help other departments and the company be successful by providing subject matter expertise, training, and guidance on Group Insurance practices.
  • Clearly communicating company values and updating clients on any new products, programs, or marketing initiatives


Position Requirements

  • Excellent interpersonal, oral, and written communication skills
  • Excellent organizational and time management skills
  • Ability to work with little supervision and the ability to take initiative
  • Strong attention to detail and organization skills.
  • Ability to work with little supervision and the ability to take initiative
  • Analytical skills and ability to work with large data sets.




  • Experience with employee benefits, group insurance, COBRA, HRAs.
  • Positive can do attitude. Willingness to learn.



What we offer

  • Flexible and great work environment
  • Employer-paid health, Dental and Vision, Long Term Disability, and Life insurance for employees
  • Voluntary Disability, Accident/Critical Illness, Long Term Care
  • HSA plan contributions
  • Paid time off
  • Paid holidays
  • 401K employer matching plan
  • Summer hours
  • Bonus Program based on performance metrics.


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